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communication

GIVE US WHAT WE WANT
Five ways to meet changing expectations about personalised and multi-channel communication

In this article, we outline five ways for companies to meet changing expectations about personalised and multi-channel communication…

customer-communications

CUSTOMER COMMUNICATIONS MANAGEMENT
The rise of CCM and why it matters

CCM software and managed services enable enterprises to streamline multiple communication channels into a single, all-in-one platform that conveys personalised…

TRANSFORM YOUR CX
Turn routine correspondence into moments that drive sales and satisfaction

Many companies – especially telcos, banks, utilities, ISP’s, loyalty programmes and insurers – overlook the opportunity to use bills, statements, renewals…

YOUR GUIDE TO RDPV
Rapid Dynamic Personalised Video-production

Rapid Dynamic Personalised Video-production It’s one thing to produce a video for consumption by an entire group of people. It’s quite another to produce…

size-matters

SIZE MATTERS
A new era of super-compressed multi-media documents and personalised videos has arrived

New super-compression technology improves rich-media experiences for customers, consumes less data during transmission – saving money for both sender…

The iLiveIt Gazette shares news, opinion pieces and educational information about the business value of hyper-personalised customer communications at scale.

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  • Receive advice on personalised customer communications at scale
  • Discover new tools and techniques for advanced customer comm’s
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