HOW TO IMPROVE BILLING EXPERIENCES USING PERSONALISED VIDEOS
Learn how highly personalised videos, sent alongside bills and statements, can help educate consumers on what’s driving the cost of their services and the real value they receive from service providers.
GIVE US WHAT WE WANT
Five ways to meet changing expectations about personalised and multi-channel communication
In this article, we outline five ways for companies to meet changing expectations about personalised and multi-channel communication…
CUSTOMER COMMUNICATIONS MANAGEMENT
The rise of CCM and why it matters
CCM software and managed services enable enterprises to streamline multiple communication channels into a single, all-in-one platform that conveys personalised…
TRANSFORM YOUR CX
Turn routine correspondence into moments that drive sales and satisfaction
Many companies – especially telcos, banks, utilities, ISP’s, loyalty programmes and insurers – overlook the opportunity to use bills, statements, renewals…
YOUR GUIDE TO RDPV
Rapid Dynamic Personalised Video-production
Rapid Dynamic Personalised Video-production It’s one thing to produce a video for consumption by an entire group of people. It’s quite another to produce…
SIZE MATTERS
A new era of super-compressed multi-media documents and personalised videos has arrived
New super-compression technology improves rich-media experiences for customers, consumes less data during transmission…
The iLiveIt Gazette shares news, opinion pieces and educational information about the business value of hyper-personalised customer communications at scale.
- Learn about omni-channel communication platforms
- Receive advice on personalised customer communications at scale
- Discover new tools and techniques for advanced customer comm’s
- Stay abreast of developments
- Be amoung the first to see industry case studies
- Easy to digest, super-smooth links