HOW TO IMPROVE BILLING EXPERIENCES USING PERSONALISED VIDEOS

HOW TO IMPROVE BILLING EXPERIENCES USING PERSONALISED VIDEOS Learn how highly personalised videos, sent alongside bills and statements, can help educate consumers on what’s driving the cost of their services and the real value they receive from service providers. By Riaan Groenewald var aspect = [...]
customer-communications

The rise of Customer Communications Management and why it matters

The rise of Customer Communications Management (CCM) and why it matters CCM software and managed services enable enterprises to streamline multiple communication channels into a single, all-in-one platform that conveys personalised offers and content to tens of millions of customers, simply. By Riaan Groenewald and [...]