iLiveIt is a trailblazing suite of technology, services and solutions designed to personalise communication touch-points in virtually any form or channel cost-efficiently at scale.
Our flexible engagement model and end-to-end capability is a simple and effective way to raise the value your communication programmes deliver to customers, as well as the value your business receives back in return.
Whether you are in the early stages of digital migration or taking your omni-channel capabilities to the next level, the iLiveIt Personalised Communication Engine is your partner for delivering timely, relevant and compelling information and offers to your customers through any channel, in any form, on any device.
Personalisation turns onboarding processes, statements, bills, notices and renewal reminders and other mundane correspondence into opportunities to offer customers alternative or additional products and services that perfectly match their individual circumstances, behaviours and preferences.
This is achieved by personalising document content and providing additional messages and offers – customised using historical, real-time or contextual data - in powerful and unexpected forms, such as personalised videos sent cost-efficiently by any channel.
Finally, a way to communicate with customers using the formats they like and channels they prefer, optimised for the devices that they own and use. What better way to raise your Net Promoter Score?
Automated touch-point composition & delivery based on your needs & customer parameters
Use your customer data and insights to create personalised content dynamically at scale
Leverage super-smooth links and functionality across digital, telco & print channels
Get higher open-rates and faster viewing with multi-channel failovers that put customers first
The iLiveIt Platform was created by a team of developers and business executives in South Africa where it is already enabling leading large enterprise telcos, insurers and retailers to create and deploy personalised digital touch-points at scale simply, securely and economically.
The iLiveIt Platform is build on and managed using world class security principles and practices
General Data Protection Regulation (GDRP) compliance.
AES 256 Encryption Using a Unique Key For Each Cycle
Best-In-Class Cloud Hosting (AWS, Azure and More)
HTTPS for Web Traffic (Advanced Protocol)
Governance Policy Transparency