Our Comprehensive, Turnkey Services and End-To-End Capability Is Easily Customised to Meet the Needs of Any Large Enterprise Seeking More Personalised Customer Interactions On- or Offline.

How We Work, In A Nutshell

Our goal is to help you realise the benefits of personalised communication at scale in the shortest time frame possible. Our easily customised platform means that many clients move from design and planning to execution in less than a month, with simple onboarding processes and minimal set-up costs.

Flexible Engagement Options

Personalisation turns onboarding processes, statements, bills, notices, renewal reminders and other mundane correspondence into opportunities to offer customers alternative or additional products and services that perfectly match their individual circumstances, behaviours and preferences.

We’ll Meet To Discuss Your Customer Communication Needs & Opportunities*

We will work with you to help establish the goals, KPI’s and pathways that are right for you, your business and your customers.

We’ll Help You Identify Exciting Possibilities and Establish Success Metrics*

Our highly secure platform reads your customer data-sets to creates relevant, timely and personalised experiences for your customers.

We’ll Propose Strategies and Hyper Personal CX Experiences For Your Customers*

Our highly secure platform reads your customer data-sets to creates relevant, timely and personalised experiences for your customers.

Execute On Our Technology Platform*

We can personalise almost any content type in virtually all communication channels. Using your brand or corporate identity guidelines, we can create personalised digital touchpoints and deliver them to millions of customers cost-efficiently on or off-line.

Report, Analyse, Learn, Improve*

We believe in real-time, data-based learning and we have the tools needed to enable our continuous improvement.

Customer Care Record Keeping & Archiving*

We offer comprehensive customer contact record keeping including archiving options that integrate with Customer Care systems, so that call centres can quickly see what customers have received.

*Conditions apply. iLiveIt is optimised for large enterprise customers or for businesses with advanced personalised communication needs. Costs vary from engagement to engagement and are provided to our clients after we have received a brief.

Testimonials

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Jane Doe / First National Bank

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Jane Doe / First National Bank

" Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Sed vel lectus.Donec odio tempus molestie, porttitor ut, iaculis quis, sem. "

Jane Doe / First National Bank